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Publications
Complaints procedure documents
Complaints Handling Code of Practice
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NISEP Appeals and Complaints Procedure
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Complaints Handling Procedure
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Regulatory documents
Notice of Rights
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Forecast Network Capacity Statement for Gas Year 2024/25
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District Development Plan
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GSOS Accuracy Scheme
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Charging statements
Conveyance Charging Statement 1st January 2024 to 31st December 2024
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Postalised Exit Capacity Charges September 2023
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Conveyance Charging Statement 1st January 2025 to 31st December 2025
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Postalised Exit Capacity Charges September 2024
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Network code documents
Distribution Network Code Validation Rules
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Distribution Network Code 2023
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Disconnection and isolation site works procedure
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Gas Supplier Siteworks Request Procedures
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New Domestic Connection Procedures
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New I&C Connection Procedures
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SMP Response Statement
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SMP Confirmation Statement
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Guidance Note Applying for Gas Priority Customer Status
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NDM Meter Reading Procedures
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Distribution Network Code Modification Rules
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Distribution Network Code Credit Rules
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Customer documents
Candidate Privacy Notice
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Evolve GD23 Business Plan
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SGN Privacy Notice
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Modern Slavery Statement 2023
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The easy guide to PayPoint
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Distribution Marketing Code
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Connection Policy
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Commercial connections terms and conditions
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Domestic Connections Terms and conditions
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Consumer Information Pack
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Producer Connection Guide
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Domestic Incentive Policy
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Code of Practice for Consumers in Vulnerable Circumstances
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Safety documents
What you need to know about gas theft
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Dig safely
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Project documents
NI Gas Network Pathway To Net Zero
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Accelerating a biomethane economy - Whitepaper by David Butler
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Bringing gas to the west of Northern Ireland
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Bringing gas to Strabane
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Decarbonisation
NI Gas Network Pathway To Net Zero
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Accelerating a biomethane economy - Whitepaper by David Butler
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Bringing gas to the west of Northern Ireland
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Enabling a Greener Energy Future
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Biomethane: Northern Ireland's Potential
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Biomethane - Northern Ireland's Potential Request for Information Results
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