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Publications

Publications

Complaints procedure documents

Complaints Handling Code of Practice

Complaints Handling Code of Practice

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Complaints Handling Procedure

Complaints Handling Procedure

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NISEP Appeals and Complaints Procedure

NISEP Appeals and Complaints Procedure

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Regulatory documents

GSOS Accuracy Scheme

GSOS Accuracy Scheme

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District Development Plan

District Development Plan

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Notice of Rights

Notice of Rights

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Forecast Network Capacity Statement for Gas Year 2024/25

Forecast Network Capacity Statement for Gas Year 2024/25

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Charging statements

Conveyance Charging Statement 1st January 2024 to 31st December 2024

Conveyance Charging Statement 1st January 2024 to 31st December 2024

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Postalised Exit Capacity Charges September 2023

Postalised Exit Capacity Charges September 2023

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Conveyance Charging Statement 1st January 2025 to 31st December 2025

Conveyance Charging Statement 1st January 2025 to 31st December 2025

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Postalised Exit Capacity Charges September 2024

Postalised Exit Capacity Charges September 2024

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Network code documents

Gas Supplier Siteworks Request Procedures

Gas Supplier Siteworks Request Procedures

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New Domestic Connection Procedures

New Domestic Connection Procedures

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New I&C Connection Procedures

New I&C Connection Procedures

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SMP Response Statement

SMP Response Statement

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SMP Confirmation Statement

SMP Confirmation Statement

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NDM Meter Reading Procedures

NDM Meter Reading Procedures

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Distribution Network Code Modification Rules

Distribution Network Code Modification Rules

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Distribution Network Code Credit Rules

Distribution Network Code Credit Rules

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Distribution Network Code Validation Rules

Distribution Network Code Validation Rules

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Guidance Note Applying for Gas Priority Customer Status

Guidance Note Applying for Gas Priority Customer Status

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Disconnection and isolation site works procedure

Disconnection and isolation site works procedure

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Distribution Network Code 2023

Distribution Network Code 2023

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Customer documents

Consumer Information Pack

Consumer Information Pack

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Domestic connections terms and conditions

Domestic connections terms and conditions

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Commercial connections terms and conditions

Commercial connections terms and conditions

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Connection Policy

Connection Policy

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Distribution Marketing Code

Distribution Marketing Code

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The easy guide to PayPoint

The easy guide to PayPoint

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Modern Slavery Statement 2023

Modern Slavery Statement 2023

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SGN Privacy Notice

SGN Privacy Notice

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Evolve GD23 Business Plan

Evolve GD23 Business Plan

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Candidate Privacy Notice

Candidate Privacy Notice

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Domestic Incentive Policy

Domestic Incentive Policy

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Producer Connection Guide

Producer Connection Guide

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Safety documents

Dig safely

Dig safely

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What you need to know about gas theft

What you need to know about gas theft

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Project documents

Bringing gas to Strabane

Bringing gas to Strabane

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Bringing gas to the west of Northern Ireland

Bringing gas to the west of Northern Ireland

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NI Gas Network Pathway To Net Zero

NI Gas Network Pathway To Net Zero

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Accelerating a biomethane economy - Whitepaper by David Butler

Accelerating a biomethane economy - Whitepaper by David Butler

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Decarbonisation

Bringing gas to the west of Northern Ireland

Bringing gas to the west of Northern Ireland

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NI Gas Network Pathway To Net Zero

NI Gas Network Pathway To Net Zero

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Accelerating a biomethane economy - Whitepaper by David Butler

Accelerating a biomethane economy - Whitepaper by David Butler

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